I. Choose the Correct Answer
1. Right Man for Right Job is the principle of Answer: (a) Recruitment
2. Recruitment aims at fulfilling vacancies through Answer: (b) job seeker and job provider
3. Employees hired from outside the organisation belong to Answer: (c) external source
4. Existing employees filling vacancies through promotion or transfer belong to Answer: (d) internal source
5. Which is a modern source of recruitment? Answer: (e) Internet
6. When a vacant position is filled from within the organisation, it is called Answer: (f) internal recruitment
7. (i) Promotion and (iii) Retention are considered internal sources because Answer: (g) (i) and (iii) — promotion and retention
8. Hiring efficient employees of rival firms is called Answer: (h) Raiding
9. Using websites to attract job seekers is known as Answer: (i) E-recruitment
10. Internal sources of recruitment include Answer: (j) All of these
11. Assigning a lower position to an employee is called Answer: (k) Demotion
12. Visiting educational institutions to recruit candidates is Answer: (l) Campus recruitment
13. Which of the following leads to vacancy creation? Answer: (m) All of these — Death, Retirement, Resignation
14. Applicants who directly visit the organisation for interview are Answer: (n) Walk-in candidates
15. Find the odd one out: Transfer, Promotion, Deputation, Demotion Answer: (o) Deputation (it is not an internal source)
16. Find the odd one out among indirect external sources: Advertisement, Campus, Employment Exchange, Job Portal Answer: (p) Campus — it is a direct external source
17. Find the odd one out: Advertisement, Promotion, Transfer, Demotion Answer: (q) Advertisement — others are internal sources
18. Find the odd one out: Upgrading, Training, Selection, Placement Answer: (r) Upgrading — others are steps in the recruitment process
20. Which of the following are correct about vacancy creation? Answer: (t) All correct — Retirement/Death, Resignation, Disablement/Dismissal
II. Matching
Q1. Match the following
| i. Promotion | 4. Lower to higher |
| ii. Demotion | 3. Higher to lower |
| iii. Retention | 1. Retiring employee used |
| iv. Job Rotation | 2. Perform in more than one job |
Q2. Match the following
| i. Transfer | 3. One department to another |
| ii. Dependants | 4. Legal heirs |
| iii. Previous Applicants | 1. Already applied |
| iv. Acquisition and Mergers | 2. Acquires another business |
Q3. Match the following
| i. Poaching | 2. Efficient employees of rival firms |
| ii. Factory Gate | 1. Temporary and unskilled |
| iii. Campus | 4. Visits educational institutions |
| iv. Walk-ins | 3. Applicants with suitable qualification |
III. Assertion and Reason
Assertion (A): Job rotation familiarises employees with all jobs. Reason (R): It shifts the employee periodically from one department to another.
IV. Very Short Answer Questions
Q1. Define Recruitment. Recruitment is the process of finding suitable candidates for various posts in an organisation and stimulating them to apply for jobs.
Q2. What is Promotion? Promotion is the movement of an employee from a lower position to a higher position with more pay, responsibility, and authority, based on seniority or merit.
Q3. Mention any two advantages of internal sources of recruitment. (i) It reduces the cost and time of recruitment. (ii) It selects from existing employees who are already known to the organisation.
Q4. What is Campus Recruitment? Campus recruitment is the process of visiting educational institutions and universities to recruit fresh graduates and post-graduates directly.
Q5. What is Poaching? Poaching (also called raiding) is the practice of hiring efficient and talented employees from rival firms by offering better pay and benefits.
Q6. What is Retention? Retention refers to the practice of retaining retiring employees who are physically fit and willing to continue working, sometimes on a part-time or contractual basis.
Q7. Who are Dependants? Dependants are the legal heirs of a deceased employee who may be given employment in the organisation on compassionate grounds.
Q8. What is E-recruitment? E-recruitment refers to the use of online methods such as websites, job portals, and social media to attract and recruit job applicants.
Q9. What is Deputation? Deputation is a process where an employee is sent from one organisation to another for a temporary period to gain experience or share expertise.
Q10. What is Word of Mouth? Word of mouth is a method where the message about a job vacancy is spread informally through the reputation and contacts of existing employees.
Q11. What is Outsourcing? Outsourcing is the practice of handing over the recruitment function to external agencies or firms that screen applications and select candidates on behalf of the organisation for a service charge.
Q12. Mention any two features of Campus Recruitment. (i) Applicants are assembled at one place in a short period. (ii) The recruitment process is arranged within a short time.
Q13. What are the benefits of external sources of recruitment? (i) It brings new abilities, skills, and fresh ideas into the organisation. (ii) It helps change the habits and work culture of old employees.
V. Short Answer Questions
Q1. Define Recruitment. According to Flippo, "Recruitment is the process of searching for prospective employees and stimulating them to apply for jobs in an organisation." It is a positive process that aims at attracting a large number of candidates.
Q2. Who are Unsolicited Applicants? Unsolicited applicants are those who voluntarily apply for jobs in an organisation without any formal vacancy notification. They submit their applications on their own initiative, and the organisation keeps these on file for future reference when vacancies arise.
Q3. What are Job Portals? Job portals are websites that serve as a common platform linking employers and job seekers. Examples include Naukri.com, Monster.com, and Indeed. Employers post job vacancies and job seekers upload their resumes on these portals.
Q4. What are the steps in the Recruitment process? The steps in the recruitment process are: 1. Planning 2. Determining vacancies 3. Identifying sources of recruitment 4. Drafting advertisement for the vacancy 5. Selecting the mode of publicity 6. Facilitating selection process 7. Evaluation and control
Q5. Explain Poaching/Raiding. Poaching or raiding is an external source of recruitment where an organisation hires talented and efficient employees from rival firms by offering higher pay, better working conditions, and superior benefits. This is common in industries like information technology, telecom, and consumer goods.
VI. Long Answer Questions
Q1. Explain the internal sources of recruitment. Internal sources of recruitment fill vacancies from within the organisation. They can be remembered by the mnemonic PUT DR:
1. Promotion: Moving an employee from a lower position to a higher position with more pay and responsibility based on seniority or merit. 2. Upgrading: Promoting an employee to a higher grade or scale within the same designation. 3. Transfer: Shifting an employee from one department, branch, or location to another without a change in rank or pay. 4. Demotion: Moving an employee from a higher position to a lower one, usually as a disciplinary measure or due to poor performance. 5. Retired Employees: Re-employing physically fit retired employees on a part-time, temporary, or contractual basis.
Other internal sources include:
- Job Rotation: Periodically shifting employees from one department to another to familiarise them with different roles.
- Dependants of Deceased Employees: Providing employment to the legal heirs of deceased employees on compassionate grounds.
Q2. Explain the external sources of recruitment. External sources of recruitment bring new talent from outside the organisation.
Direct Sources (WAR CUF E): 1. Walk-ins: Candidates who directly visit the organisation for interviews on specified dates. 2. Advertisement: Publishing vacancies in newspapers, journals, and online media. 3. Rival Firms (Poaching): Hiring efficient employees from competing firms. 4. Campus Recruitment: Visiting educational institutions to recruit fresh graduates. 5. Unsolicited Applicants: Voluntary applications without formal notification. 6. Factory Gate: Hiring workers who gather at factory gates for temporary and unskilled jobs. 7. E-recruitment: Using websites and online portals to attract candidates.
Indirect Sources (JEEP LOW PGD): 1. Job Portals: Websites linking employers and job seekers. 2. Employee Referral: Existing employees recommend candidates from their contacts. 3. Employment Agencies: Private or government agencies that maintain registers of job seekers. 4. Professional Associations: Bodies that maintain databases of professionals in specific fields. 5. Labour Contractors: Agents who supply workers for short-term or seasonal jobs. 6. Outsourcing: External firms that handle the recruitment process for a service charge. 7. Word of Mouth: Spreading vacancy information through informal contacts. 8. Poaching/Raiding: Attracting talent from rival firms. 9. Government Employment Exchange: Government-run exchanges that maintain lists of registered job seekers. 10. Deputation: Employees sent from one organisation to another temporarily.
Q3. Explain the recent trends in recruitment. The two major recent trends are:
1. Outsourcing: Organisations hand over the recruitment function to external agencies. These agencies screen applications, conduct preliminary interviews, and shortlist candidates. The organisation pays a service charge. This saves time and effort for the company and provides access to a wider talent pool.
2. Poaching (Raiding): Organisations hire talented employees from rival firms by offering better pay packages, superior designations, and improved working conditions. This is especially common in the IT, telecom, and consumer goods sectors. It helps companies acquire experienced professionals without training costs.